6 Steps to a Digital Transformation Solution in Healthcare

Keeping up with digital transformation can be overwhelming, especially if you’re recording everything on pen and paper. However, letting go of outdated processes will yield big results.

Only 7% of pharmaceutical and healthcare companies are now digital, compared to 15% of companies in other industries¹. The healthcare industry is behind, as there is a huge advantage to having digital, automated processes. 

Thanks to technology, patients are getting better treatment. There has been the advancement of wearable medical devices, telehealth, virtual reality tools, and more. Doctors can also streamline their workflows with AI-powered systems. 

If you are in the healthcare industry, it is extremely important for your organization to go digital. Here is a 6-step guide on implementing a digital transformation solution in healthcare. 

Step 1 – Needs Assessment 

First, conduct a needs assessment to collect details about your:

Get these details from a clinical, IT, and facilities perspective. Ask the staff members what they need and how they can be supported. Evaluate what is working well and what can be improved.

Step 2 – Software Implementation, Support, and Sustainability Assessment 

In step 2, answer the following questions: 

Once those questions are answered, you can formulate a plan to implement the software and provide ongoing support. 

Step 3 – Budget Assessment 

With healthcare experts, analyze the budget for the digital transformation solution. Determine how much money will go towards the initial implementation and ongoing support. 

Step 4 – Solution Requirements Analysis

Based on the criteria from the previous steps and meetings with staff, you can determine what solution will work best for your needs and budget. In this analysis, you should consider what software features will be most important. 

It should include: 

Think about the features you need – a mobile application? A sophisticated scheduling system? Caregiver matching to patient? Payroll management? Custom reports and dashboards? 

Step 5 – Solution Types Analysis

Analyze the solutions you could implement based on your criteria from the previous steps. Do you need a custom-built solution? A free or DIY solution? An out-of-the-box solution that needs special integration and ongoing support? Or something entirely different?

Step 6 – Choose the Solution and Implement It

Choose the solution based on your analysis from the five steps above. Work with the software provider or team to help you implement the solution. During and after implementation, get your team involved with training and knowledge on how to use it. Remember to provide ongoing support and don’t let progress delay. 


Digital transformation is extremely important when you’re in the healthcare industry. Going digital is the path to transforming your relationship with staff and consumers, and providing a better patient experience. 

Cyper worked with a homecare client in Alberta, Canada, based on the six steps above to find and implement a digital transformation solution. Nurses and caregivers had to work remotely because of Covid-19, and all processes were done on pen and paper. They needed to switch to a digital management system, so Cyper experts helped develop a data-based plan with the optimal solution. View the full report here


1.“Digital Transformation in Healthcare in 2022: 7 Key Trends”: https://www.digitalauthority.me/resources/state-of-digital-transformation-healthcare/

Are you ready for a new sophisticated era?

Cyper experts shape the future face of our clients’ digital ecosystems. We exist to predict, implement and support new, innovative solutions that our partners strive to integrate.